Providing Solutions, Creating Values!!!
Providing Solutions, Creating Values!!!
Most of Sales CRM software in India Market are originally developed by US companies or developed by Western economies. India is a very different Market, we definitely need an Indian CRM designed for Indian Business practices.
Most of CRM software is designed for the Bosses. This is the fundamental problem with CRM software available in the market. Sangam CRM is designed for the Sales and Service Executives to enable them and act as a force multiplier for them. At the same time, it also provides great information and reporting for the bosses. But ease of use is the first priority.
Designed for making the life of Sales Executives as easy as possible. Manage your Leads, Opportunities, Sales Funnel, Sales Activities and Sales Reporting easily with Enjay’s Sangam CRM
Manage Support Tickets, AMC, Product details, Product Warranties, Product subscriptions SLAs, Escalations easily with CRM software. Proper ITSM based on ITIL Standards
Mobile CRM Software Never miss an appointment, track your activities easily. Log Calls and SMS automatically. Mobile Dashboard manage your team. Configurable Mobile App
Email, SMS, WhatsApp Automation for lead nurturing, Cross Selling and up-selling. Use Account-based marketing with proper categorisation Industry-wise, Product wise or region wise
CRM integrates with your website, Yellow Pages Portals, your ERP or any other software application. Built-in integrations include SMS, Email Tracking, Telephony, LinkedIn, etc
CRM is great out of the box, but it can be customised to suit your Business Processes. Every module, every field, every automation, every report can be customised
Manage Sales and Support desk with built in integration with Enjay Synapse, which is Call Center Software. Suitable for a small team as well as large teams for any kind of processes
Sangam CRM comes with a secured web API that can be used to integrate with any software application like ERP etc. Comes with complete documentation, Sample files & telephonic support
Sangam CRM comes with the flexibility to deploy on our Cloud, Public cloud or private cloud. It can even be deployed at your Server Locations. In case you choose to deploy it on your servers, we provide a secured, optimised and hardened the Operating system to run the CRM software.
Enjay’s Sangam CRM is hosted with largest Data Centers in India to give your best performance and security. Proper DR (Disaster Recovery) is implemented at other Data Centers to provide you Business Continuity.
Access to your data is restricted by Firewalls and security managed by professionals. Regular user level, group level Data Access Control is built in.
We also provide you proper NDA, SLA and Privacy policy to make sure that your business information remains secure.
Scalability: While our smallest client is 2 user our largest Client is 8,500 users, Which proves the flexibility and scalability of the solution.
Sangam CRM software is designed with flexibility and scalability in mind. This is the reason why so many clients from so many different Industries are happy with Enjay’s Sangam CRM. Even if your Industry is not listed below, without doubt, Sangam CRM should be able to manage it.
Send automated SMS responses (notifications), Group SMS or bulk SMS messages from CRM directly. Sangam CRM can integrate with any SMS gateway in the world.
Sangam CRM comes with built-in Email sending Client with templates and complete Email Tracking. Get notified when your client opens or clicks your Email.
Sangam CRM software has integrated Telephony solution as well. Call popup, Call distribution, Automated & Predictive dialling Call recording right into CRM.
Sangam CRM is first CRM which provides WhatsApp API Integration. Automated, transactional, Templatised WhatsApp messages right in CRM. Inbound and outbound.
Sangam CRM comes with a mobile Customer Support App to support your Customers to create and track enquiries, tickets etc. Even request the immediate callback
CRM LinkedIn integration provides better visibility and helps to know more about your prospects and develop better and engaging relationships.
Avoid double entry. Sync Tally Ledgers with CRM, Manage receivables in CRM directly. Get projected Cash flow in CRM. Send CRM quotations to Tally Invoices.
Chat with your Website visitors directly from CRM. Support your customers with Chat support, integrated right into CRM. True Multi-channel customer support.